ABOUT WURABLOGS


ABOUT WURABLOGS

I guess most of us know that the Customer Service Culture in Nigeria leaves a lot to be desired; from hotels to restaurants; airline companies to travel agents; real estate agents to retail outlets; service-providing companies or outfits greedily scramble for our hard-earned Naira, but do very little to offer basic customer services.

Most times we are left frustrated and short-changed, with service providers laughing all the way to the bank with pockets stuffed full with our cash. Well....enough of that! This is our fight-back against shoddy services and irresponsible service providers. This blog serves to highlight and ultimately rate service-providing outfits.In a nutshell, we aim to project and celebrate excellent service providers; and with the same token, expose charlatan-like service providers. Ultimately, we aim to create enough on-line buzz and hopefully beyond, to get service-providers in general to begin to sit up and take note.
Lastly, we invite everyone who wishes to blog about their personal experience at an excellent restaurant, with a dubious travel agent and so on via: wuramagazine2013@gmail.com
we promise to help you commend great service providers or on the other hand, name and shame the horrible ones.......


Tuesday, 31 December 2013

WAKANOW.COM-HOW FAR NOW?

If anyone out there knows someone who knows someone at WAKANOW.COM.....kindly get them to spare a few minutes to tell Nigerians what procedures (if any at all) they adopt to vet the hotels they so gladly recommend to unsuspecting guests. I ask this because a recent experience with a not-so-appealing hotel called ORANGE RESORTS along MCC Road in the city of Calabar, so enthusiastically recommended to me by WAKANOW Staff really raised questions about WAKANOW's professionalism and more importantly, their commitment to excellenct customer service delivery. I will tell you more about my unpleasant experience in a later blog. Stay tuned!

WURA RATINGS: **
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